Inventory Discrepancies
Stock records and actual inventory do not always match.
Stay in Control of Your Stores, Without Being There.
We help retail businesses build their online presence, grow digital sales, manage inventory and monitor day-to-day store operations from one place.
Supporting convenience and retail stores across Australia
All stores overview
Live
Store locations
- Store 01 On track
- Store 02 2 checks
- Store 03 On track
- Warehouse On track
Inventory98%
Online orders146
Transactions1,284
Weekly sales, all channels
Stock count difference found in Store 02, 3 products
Product catalogue synced across 6 online channels
New online orderStore 03, 12 items
Camera review doneNothing to action
Weekly report readySent to owner
Illustration with example data
The Technology and Operations Behind Your Store.
From building your digital store to managing inventory and monitoring daily operations, we provide the support behind the scenes that keeps your business moving.
4Retail store locations supported
1Wholesale warehouse managed
4,700+Products in a single store catalogue
DailyOngoing operations support
Running Multiple Stores Comes With a Lot to Monitor.
Inventory changes, transactions, online orders, product listings and daily store activity can quickly become difficult to manage. We take care of the operational work behind your stores so you can focus on running and growing your business.
Transaction Visibility
Reviewing transactions across multiple stores takes time.
Online Store Management
Products, prices and availability need regular attention.
Limited Store Visibility
You cannot physically be at every location all the time.
Everything Your Store Needs to Grow and Operate Smarter.
We combine digital store development, sales support, inventory management and operational monitoring into one service.
Digital Store & E-commerce
Professional online stores and product catalogues, built and looked after for you.
- Shopify store development
- Catalogue management
- Online ordering setup
Digital Sales Channels
Your products listed and managed where customers already search and order.
- Marketplace setup
- Product optimisation
- Ongoing listing management
Operations & Monitoring
Inventory, transactions and store activity, reviewed and reported to you.
- Inventory and stock reconciliation
- Transaction monitoring
- Camera and store activity reviews
Digital Store & E-commerce Solutions
Build My Online Store
Build Your Store Online.
We create and manage professional online stores that make your products easier to discover, browse and purchase.
Shopify Store Development
Professional Shopify stores designed around your products and customers.
Store Setup & Design
We set up your online store, structure the catalogue and create a professional customer experience.
Product Catalogue Management
We upload, organise and maintain your products, descriptions, images, categories and pricing.
Online Ordering Setup
Create a simple digital ordering experience that allows customers to browse and order your products online.
Store Maintenance
Keep your online store, products and information updated as your business changes.
Digital sales channels
Put Your Products Where Customers Are Already Searching.
Having an online store is only the beginning. We help make your products available across relevant digital ordering platforms and third-party marketplaces, creating more opportunities for customers to discover and purchase from your business.
Digital Marketplace Setup
Set up and organise your product catalogue across relevant digital channels.
Product Optimisation
Improve product names, descriptions, images, categories and presentation.
Catalogue Management
Keep products, pricing and availability accurate across your digital channels.
Ongoing Management
Maintain and update your digital listings as products, pricing and availability change.
Sales growth
Don't Just Be Online. Create More Opportunities to Sell.
We help optimise your digital storefront, product catalogue and online presence to make your products easier to discover and order.
Better Product Presentation
Present products clearly with organised information and professional content.
Wider Digital Reach
Make your products available across relevant online sales channels.
Optimised Catalogue
Keep products, pricing, categories and availability organised.
Ongoing Management
Continuously maintain your digital store and product presence.
Inventory management
Know What's in Stock Before Your Customers Ask.
We manage your inventory records, perform regular stock checks and help identify discrepancies so you have better visibility over what is happening across your stores.
Inventory Management
Maintain accurate inventory records across your stores.
Stock Checks
Regularly review stock levels and product availability.
Stock Reconciliation
Compare inventory records against actual stock and identify differences.
Product Management
Maintain product information, stock levels and related inventory data.
Discrepancy Monitoring
Identify inventory inconsistencies that require attention.
Inventory Reporting
Provide clear updates and reports about inventory activity.
Stock reconciliation
Store 02, weekly count
Example dataStore 02, weekly count
| Product | System | Counted | Difference |
|---|---|---|---|
| Sparkling water 1.25L | 48 | 48 | 0 |
| Energy drink 500mL | 36 | 31 | −5 |
| Corn chips 170g | 22 | 22 | 0 |
| Sour gummies 150g | 18 | 15 | −3 |
| Toothpaste 110g | 12 | 12 | 0 |
2 differences flagged and added to this week's report
Transaction monitoring
Know What's Happening Across Your Stores.
We regularly review store transactions to help identify discrepancies, unusual activity and operational issues that may require attention.
Transaction Reviews
Regular reviews of sales, refunds, voids and cash activity.
Discrepancy Checks and Unusual Activity
Transactions that don't add up are identified and flagged for your attention.
Store Performance Monitoring and Reporting
Clear transaction reports so you can compare stores and spot changes.
Transaction reviewExample data
#48213
Sale $42.60Store 01, card payment
Reviewed#48214
Refund $24.50Store 02, no matching sale found
Needs review#48215
Sale $8.95Store 03, cash payment
Reviewed#48216
Cash drawer openedStore 02, no sale recorded
Needs review#48217
Sale $61.20Store 01, card payment
Reviewed
Store activity monitoring
More Visibility Across Your Stores.
Physical presence isn't always possible. Our monitoring support provides an additional layer of visibility into day-to-day store activity.
Camera Monitoring
Review store camera activity based on the agreed monitoring process.
Store Activity Reviews
Review activity to identify operational issues that require attention.
Issue Identification
Flag relevant incidents or inconsistencies for review.
Reporting
Provide clear updates when an issue requires the store owner's attention.
One Business. Multiple Stores. One Centralised Operation.
Managing multiple locations becomes increasingly difficult when every store requires separate attention. We help centralise inventory, digital store management and operational monitoring across your locations.
Store 01Example
- InventoryUp to date
- TransactionsReviewed
- Online Orders32 today
- ActivityNo issues
Store 02Example
- Inventory2 differences
- Transactions1 to review
- Online Orders18 today
- ActivityNo issues
Store 03Example
- InventoryUp to date
- TransactionsReviewed
- Online Orders26 today
- Activity1 flagged
You Run the Store. We Handle the Back Office.
Your team focuses on customers and daily store operations. We handle the digital, inventory and monitoring work behind the scenes so you have better visibility without having to manage everything yourself.
Digital StoreOnline store and channels
Product ManagementCatalogue, pricing, images
InventoryStock checks and reconciliation
TransactionsReviews and discrepancy checks
Store ActivityCamera and activity reviews
ReportingClear updates for the owner
Your team
Serves customers, keeps shelves full and runs the counter.
StorePilot
Looks after listings, stock records, transaction reviews, store activity and your reports.
From Store Setup to Daily Operations.
- 01
Build
We build and set up your digital store and online product catalogue.
- 02
List
We organise your products across relevant digital ordering and marketplace channels.
- 03
Grow
We optimise your digital presence to create more opportunities for customers to find and order from your business.
- 04
Manage
We manage inventory, product information and ongoing catalogue updates.
- 05
Monitor
We review transactions and store activity based on your requirements.
- 06
Report
We provide clear updates about inventory, transactions and operational issues.
Your Stores. One Operational View.
Bring your digital store, inventory and operational monitoring into a more organised workflow.
Operations overview, this weekExample data for illustration
Stores3Active
Inventory98%Updated
Products2,450Managed
Transactions1,284Reviewed
Online channels6Active
Alerts12To review
More Visibility. Less Back-Office Work.
Save Time
Spend less time manually checking inventory, products and transactions.
Improve Visibility
Understand what is happening across your stores without being physically present at every location.
Identify Discrepancies
Find inventory and transaction inconsistencies earlier.
Simplify Operations
Bring digital store management, inventory and monitoring support together.
Support Growth
Add stores and digital sales channels without taking on all the operational workload yourself.
Stay Organised
Keep products, inventory and operational information structured and up to date.
Built for Store Owners Who Want More Control.
We combine technology, structured processes and hands-on operational support to help retail businesses manage the work behind their stores.
One Team
Digital store, inventory and operational support under one team.
Multi-Store Support
Built to support businesses operating across multiple locations.
Practical Support
Hands-on management rather than simply providing software and leaving you to figure it out.
Scalable
Our services can grow as your store network and digital operations grow.
Built for Growing Retail Businesses.
Our solutions are designed for businesses that want to improve their digital presence, increase sales opportunities and maintain better control over store operations.
Convenience Stores
Grocery Stores
Retail Stores
Specialty Stores
Multi-Location Businesses
Growing E-commerce Businesses
Already Supporting Growing Store Operations.
We currently support retail businesses with inventory management, digital store operations and ongoing monitoring, helping owners maintain better visibility across their stores.
4Store locations
1Wholesale warehouse
4,700+Products in one store catalogue
DailyInventory and order operations
Online store products. Product uploads, categories, stock levels and channel availability kept up to date.Real systems we manage. Business and customer names hidden.
Choose the Level of Support Your Stores Need.
Start with online selling and inventory, add full store operations and monitoring, or build a plan around exactly what you need. Pricing depends on your number of stores, products and channels.
Basic
Online marketplace selling plus inventory and weekly reporting.
Monthly price on requestOne-time setup fee charged separately
Online marketplace stores
- Store creation
- Product listings
- Store management
- Dispute management
- Order management and coordination
Inventory management
- Inventory management
- New product updates
- Stock level calculation and reconciliation
- Stock discrepancy reporting
- Stock replenishment coordination
- Pricing and product information management
Operations and reporting
- Daily operational coordination
- Weekly performance and operations reports
Marketplace store creation is charged separately as a one-time setup fee. This excludes any setup fee charged by the platform itself.
Premium
Your complete back office: online sales, website, store operations and monitoring.
Monthly price on requestOne-time setup fee charged separately
Everything in Basic, plus:
Your own website
- Website development
- Website product listing and management
- Website order management
Store and staff operations
- Supplier coordination
- Staff coordination
- Staff roster management
- Daily and weekly operational and staff reports
Monitoring and reporting
- Store camera monitoring
- Transaction monitoring and reports
- Transaction and operational discrepancy reporting
- Sales and performance reporting
Website development and marketplace store creation are charged separately as a one-time setup fee.
Custom
Pick only the services you need, for any number of stores.
Quoted to your requirementsSetup and monthly fees agreed upfront
Good for
- A Shopify store or website on its own
- Inventory management only
- Transaction or camera monitoring only
- Multi-store groups and warehouses
- Any mix of Basic and Premium services
How it works
- Tell us about your stores and goals
- We recommend a set of services
- You get a clear, fixed quote
Compare plans
| Service | Basic | Premium | Custom |
|---|---|---|---|
| Online selling | |||
| Marketplace store creation and listings | Included | Included | Your choice |
| Order, store and dispute management | Included | Included | Your choice |
| Website development and management | – | Included | Your choice |
| Inventory | |||
| Inventory management and reconciliation | Included | Included | Your choice |
| Discrepancy reporting and replenishment | Included | Included | Your choice |
| Store operations | |||
| Daily operational coordination | Included | Included | Your choice |
| Supplier coordination | – | Included | Your choice |
| Staff coordination and rosters | – | Included | Your choice |
| Monitoring and reporting | |||
| Store camera monitoring | – | Included | Your choice |
| Transaction monitoring and discrepancy reports | – | Included | Your choice |
| Reports | Weekly | Daily and weekly | As agreed |
Questions Store Owners Ask Us.
Can't find what you're looking for? Book a consultation and we'll talk it through.
What services do you provide?
We provide digital store development, Shopify management, product catalogue management, digital marketplace support, inventory management, transaction monitoring, store activity monitoring and reporting.
Can you build our online store?
Yes. We can build and configure a professional online store and manage the product catalogue.
Do you manage Shopify stores after setup?
Yes. We can provide ongoing product, catalogue and store management.
Can you manage products across multiple digital channels?
Yes. We can help organise and maintain product information across relevant online ordering and marketplace channels.
Can you manage inventory for multiple stores?
Yes. Our inventory management services can be structured around multiple store locations.
Do you monitor transactions?
Yes. We can regularly review transactions and identify discrepancies or activity that requires attention.
Do you provide CCTV monitoring?
We provide store activity and camera monitoring support based on the agreed service and monitoring requirements.
Do you provide ongoing support?
Yes. Our services can be provided as ongoing operational support rather than a one-time setup.
Is there a setup fee?
Yes. Creating your marketplace stores and developing your website are charged as a one-time setup fee, separate from your monthly plan. Any fees charged by the platforms themselves are not included.
How is pricing calculated?
Pricing depends on factors such as the number of stores, inventory volume, digital channels, monitoring requirements and level of ongoing support.
Ready to Run Your Store Smarter?
Whether you need a new online store, better digital sales channels, inventory management or ongoing operational support, we're here to manage the systems behind your business.
Melbourne, Australia